Fees:

Fees for consultations and appointments are based on the usual and customary rates for providers in the Bay Area. You will discuss length and frequency of sessions with your provider in the first few sessions. We believe that therapy and nutrition counseling should be accessible and that clinicians should be provided fair compensation for their service. We take both into account when setting fees. We are happy to answer any questions related to fees and discuss changes when circumstances are indicated.

Cypress offers a complimentary 30 minute phone consultation to discuss the process of psychotherapy and answer any questions you may have. Cypress accepts payment via cash, check, PayPal, and credit card.Payments can be made by check, cash, or credit card. Receipts and superbills are provided monthly, and may be provided more frequently upon request.

  • Intake Assessment Appointment with Cypress Team - $350

    Includes:

    • 50 minute psychological assessment with licensed therapist

    • 30 minute nutrition assessment with registered dietitian

    • Review of treatment history and medical records

    • Consultations with previous/current treatment providers, school, etc.

    • Formal treatment plan recommendation 

  • Fee for Individual Therapy Sessions: $265 for a 50 minute session

  • Fee for Family Therapy or Family Based Treatment: $315 for a 60 minute session

  • Fee for Groups: $85 for a 60 minute session ($165 for a 90 minute session)

  • Fee for Nutrition Counseling: $265 for a 50 minute session

  • Fee for Nutrition Follow up: $165 for a 30 minute session

Insurance:

Cypress clinicians are not In-Network with insurance companies; however, we can assist you in the process of utilizing your Out-Of-Network benefits to receive reimbursement for services. Many clients are able to receive reimbursement by PPO health insurance or medical flexible spending or health savings accounts. Clients with HMO or EPO insurance plans should be aware that their plans will not offer reimbursement for services rendered by an Out-of-Network provider. 

We've partnered with Mentaya, a service that streamlines getting reimbursed for your therapy sessions through out-of-network benefits.

Mentaya is perfect if you:

• Have out of network benefits

• Feel overwhelmed by superbills and insurance

• Have submitted superbills but failed to get any reimbursement

• Simply want to skip the hassle of paperwork!

Here's how it works:

1. Sign up for Mentaya: Click here to sign up.

2. Our practice will enter your sessions into the platform.

3. Mentaya submits the claim and handles any insurance follow-up.

4. You get reimbursed by insurance!

Mentaya charges a 5% fee per claim, which includes handling any paperwork required, dealing with denials, and calling insurance companies.

It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.

If you are unsure of your mental health benefits, we recommend you call the customer service number on the back of your insurance card.  We are happy to clarify this process further and support you with obtaining reimbursement from your insurer for services rendered.

Here are some helpful questions to ask:

1. Does my plan cover Out-of-Network Providers? If so, does my plan cover out-of-network nutrition counseling and/or mental health benefits?

2. Do I have a deductible? If so, how much have I met? 

3. Do I have coinsurance? What percentage is my responsibility for payment? 

4. How do I submit claims and/or statements from my provider?

If your insurance plan offers Out-of-Network coverage for services, then you will be responsible for your coinsurance percentage once your deductible is met. However, insurance companies are able to set their own rate for services and may only cover the percentage of a rate they deem reasonable. Thus it’s important to speak directly with your insurance provider to determine the exact financial responsibility that you will be liable for.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. 

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

Please ask your provider if you have any questions. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

 Schedule and Cancellation Policy

Sessions are typically 50 minutes and occur one time per week. Initial assessment appointments may be longer. This framework of appointments is encouraged to build consistency, structure, and momentum so that you can gain the most from your sessions. The number of appointments and frequency will be determined after an assessment is completed and your unique situation evaluated. The assessment period is typically the first through second or third session. Your clinician may offer the option of bi-weekly or HIPAA compliant video sessions when appropriate. 

If you need to cancel your appointment, please contact your clinician as soon as possible to reschedule. If you do not cancel your appointment within 48 hours, you will be charged the full session fee. If you consistently miss multiple appointments, or are absent for a period longer than two weeks, you may lose your weekly time slot.